Shipping Rates & Policies
PLEASE READ CAREFULLY
All domestic packages ship via US Postal service and international shipments via GlobalPost. We strive to process your order within 24 hours of receipt however circumstances beyond our control can occasionally cause delays so we ask that you allow the following for deliveries:
US SHIPMENTS: please ALLOW UP TO 4 WEEKS FOR DELIVERY
INTERNATIONAL SHIPMENTS: please ALLOW UP TO 6 WEEKS FOR DELIVERY
INTERNATIONAL CUSTOMERS: Be aware of your country’s customs laws – you may be liable for customs duties and VAT before you can receive your package. YOU ARE RESPONSIBLE FOR COLLECTING YOUR PACKAGE FROM CUSTOMS AND PAYING THE DUTIES & TAXES IF APPLICABLE. Louisiana Music Factory is not responsible if you do not collect your package from your country’s customs office. If your package is returned to us because you did not claim it, we will refund you upon receipt of the products in good condition.
COVID-19 UPDATE!! IMPORTANT SHIPPING INFORMATION
INTERNATIONAL DELIVERIES: Due to the COVID-19 pandemic many countries have banned non-essential international freight via air. The result is that shipments leaving the US are sent via boat. This could add up to 2 weeks to the normal shipping time. Please take this into consideration!
US DELIVERIES: A combination of factors (elections, pandemic, weather, changes in postal operations) has caused occasional shipping delays for domestic packages. WE ENCOURAGE YOU TO TAKE THIS INTO ACCOUNT WHEN ORDERING AND ALLOW UP TO 4 WEEKS FOR DELIVERY.
UNITED KINGDOM :
ATTENTION ALL UK CUSTOMERS! Due to changes to the UK’s customs policies as a result of Brexit we have suspended all shipping to the United Kingdom and Jersey for the time being.
Please note that vinyl, posters and books are sent MEDIA MAIL within the US.
To calculate your shipping cost: Handling fee + per item fee = shipping cost.
Example: 1 CD and 1 T-shirt going to Germany is $7.00 (Zone D handling fee) + $6.50 (per item fee for zone D shipping class 1) + $9.25 (per item fee for zone D shipping class 4) = $22.75 shipping cost.
Example: 2 CDs and 1 DVD going to Alaska, U.S. is $3.00 (Zone A handling fee) + [3 x $1.00 (three per-item fees for zone A shipping class 1)] = $6.00 shipping cost.